The following comments have been taken from children, parents, carers and partners directly.
Our Children told us the following
Social Workers:
- celebrate special occasions
- made decisions with the young person rather than with adults who are strangers
- make a difference and change lives for the better
- are caring
- Ask how children feel
- Make sure that the child is feeling safe and not sad
- Try to solve things quickly
- Help us
- To know about my past
- Make sure I see my family
- Are there through bad and good times
- Know when your child isn't OK
- Ask if a child is OK
- Be consistent
- Be positive
- Be kind
- listen
help achieve better outcomes in education by putting things in place in personal education plans to get GCSEs.
Our Parents have given us the following comments:
"I have experienced many social workers over the years and not enjoyed positive experiences in the past, however the social worker has done so much more than anyone has for my child. Thank you "
"Dad said to a Social Worker 'I don't say this a lot and you probably don't hear it a lot but you are very good at what you do and you're a very good social worker."
"The Social Worker had a positive relationship with my child and gave her lots of opportunities to talk about specific things, obtaining her views, thoughts and feelings. The SW has become one of the child's trusted adults and it is positive to see the quick responses and effective planning."
"My child's social worker was absolutely marvellous, we were over the moon with the support provided. The social worker went above and beyond, and their child was responding positively. "
"A is a fantastic SW, she has supported us so much which has had a positive impact. She is a brilliant SW."
"R was great, she developed a good relationship with us and supported us to make positive change. "
"We want to thank you from the bottom of our hearts for all the help you have done for us and the children. St Helens is lucky to have you, and I know we and the children are. "
"Grandmother said the SW was like a breath of fresh air and felt listened to. The SW was informative, balanced, non-judgemental, made a great effort to get their views and she was very confident with the Social Worker. "
"Parent said she wanted to thank the SW and the team for helping her feel strong enough to get through all of this and for the support provided. "
"Parent wanted to thank their SW for going above and beyond and the support provided. "
Comments from others
"Judge G was very complimentary and said how grateful they were to St Helens authority and described the authority as being 'on the ball'. "
"Local Authority Solicitor complimented the quality of court work for a child"
"Residential staff said that in all their years working with Social Care they had never experienced a SW who spent such a significant amount of time supporting a young person to settle into their home. "
"Judge commended St Helens for the skill set of the Manager"
"Judge complimented the SW for her dedication and commitment to the children and ensuring the right outcomes for them. "
"CAFCASS Guardian provided really positive feedback regarding a child in care proceedings and was very complimentary. "
Do you want to join a Good service who receive lots of positive comments and feedback from our children, parents, carers and partners?
Share this page
